Part 1 – Fundamental Elements of Facilities Management
Facilities Management – The Overview
concept of facilities management as co-ordinated management of people, processes and workplace; quality management; benchmarking.
The Workplace
space planning and management; building technology; commercial property surveys.
Management
management theory essentials; different forms of organisation; psychology of workplace and people; motivation; leadership; behavioural issues; developing people; statistics as a tool.
Financial Management Principles
accounting theory and methods; asset and liability valuations; budgeting and cash flow analysis; decision making based on cost data; industrial, commercial and property finance; ratio analysis; relevance of depreciation.
Legal Studies
English legal framework for FM; basis of contractual and tortious liability; legal estates in land; employment law.
Part 2 – A Co-ordinated Approach to Facilities Management
Information Technology
information systems and technology; types of installation; intellectual property and IT legislation; telecommunications; FM support systems.
Operational Property Portfolio Planning
master planning; action planning; project planning; change management; relocations.
Procurement and Supply Chain Management
basic principles and underlying concepts of purchasing in a corporate environment; introduction to some of the major concepts and techniques involved in relationship management.
Corporate Real Estate Management
investment appraisal; property management; payback.
The Facilities Support Services
occupant support services; premises support services; resource decision making.
‘Communic8’
a case study including four assignments.
Part 3 – Research
Research Methods
Dissertation